Terms of Service

Last updated 11 August 2026

1. Who you are contracting with

SKWLD is operated by MCEXPERT SRL, Rue Saint-Joseph 51/1, 1140 Evere, Belgium (BCE/KBO 0688.614.975 — RPM Bruxelles), VAT BE0688614975. Contact us at contact@skwld.com. In these terms “we” and “SKWLD” mean that company, and “you” means the person using the platform.

By creating an account or enrolling in a module you accept these terms. If you are enrolling on behalf of an employer, you confirm you are authorised to bind them.

2. What SKWLD provides

SKWLD is a marketplace for live, cohort-based professional workshops (“modules”), each made up of one or more scheduled sessions. Sessions run online, in person, or a mix of both, as stated on the module page.

Modules are taught by independent practitioners (“speakers”), not by SKWLD employees. We select and review speakers, host the platform, take payment and issue certificates. We do not control the teaching itself, and we do not guarantee any particular professional or commercial outcome from attending.

3. Accounts

You need an account to enrol. Account and login security is handled by our authentication provider. You are responsible for activity under your account and must give accurate details — in particular a working email address, because session links, reminders and invoices are delivered there.

An enrolment is personal to you. You may not share your seat, your join link or your recordings with anyone else.

4. Enrolment, prices and payment

Seats are limited and allocated in order of completed payment. Enrolling creates a binding contract once payment succeeds.

• All prices shown are in the currency displayed and are inclusive of any VAT that applies to you. The exact tax treatment is shown on your invoice.
• Payment is processed by Stripe. We never see or store your full card details.
• After payment we issue a sequentially numbered invoice, available under Invoices and attached to your confirmation email.
• Business customers can add a company name and VAT number in Account before enrolling. A valid EU VAT number outside BE shifts the invoice to reverse charge.

5. Cancellation and refunds

Refunds are governed by our Refund Policy, which forms part of these terms and explains your statutory withdrawal rights as a consumer in the EU.

6. Changes and cancellations by us

Live teaching sometimes moves. We may reschedule a session, substitute a speaker of comparable standing, or switch an in-person session to online where circumstances require it. We will tell you as soon as we can.

If we cancel a module outright, or make a change that materially reduces what you bought, you are entitled to a full refund of the amount you paid.

7. Your conduct during sessions

Sessions are small and interactive. We expect professional behaviour toward speakers and other attendees. We may remove you from a session or module, without refund, for harassment, abuse, disruption, sharing access, or recording without permission.

8. Recordings and materials

We may record online sessions and make replays available to enrolled attendees. By attending you consent to being recorded to the extent you participate with camera or microphone on. Tell us in advance if that is a problem and we will do what we reasonably can.

Course materials and recordings remain the property of the speaker or SKWLD. You get a personal, non-transferable licence to use them for your own learning. You may not republish, resell or use them to deliver competing training.

9. Certificates

Where a module offers one, we issue a certificate of completion once you have attended the required proportion of sessions. Each certificate carries a serial and a public verification link. A certificate records attendance — it is not a regulated qualification or an accreditation.

We may revoke a certificate issued in error or obtained dishonestly.

10. Speakers

Speakers contract with us separately. They warrant that their material is their own or properly licensed. Speaker fees, invoicing and payouts are governed by that separate agreement, not by these terms.

11. Liability

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law — including your non-waivable rights as a consumer.

Subject to that, our total liability arising from a module is limited to the amount you paid for it. We are not liable for indirect or consequential loss, including lost profits or business opportunity.

The platform is provided as-is. We aim for continuous availability but do not guarantee it, and we are not responsible for failures of third-party services (video conferencing, payment, email) beyond our reasonable control.

12. Suspension and termination

You can close your account at any time; that does not automatically refund enrolments. We may suspend or close an account that breaches these terms, and will refund any module not yet delivered unless the breach caused the termination.

13. Changes to these terms

We may update these terms. The version in force when you enrol governs that enrolment. Material changes will be notified by email or on the platform.

14. Governing law

These terms are governed by the law of Belgium, and the courts there have jurisdiction. If you are a consumer, this does not deprive you of the protection of mandatory rules in your country of residence, and you may use the EU Online Dispute Resolution platform.

Questions about these terms: contact@skwld.com